Category: ,

Managing Difficult Patients NBCC approved.

This course describes in first-person accounts true-to-life situations you encounter daily in your job. The characters in each story are instantly recognizable: patients who are uncooperative, lash out in anger or fear, withdraw into depression, or behave manipulatively. You will learn how to win them over with the ingenious techniques discovered by your colleagues.

Course Description

Target Audience: Social workers, counselor, and other mental health professionals.

Course Content Level: Advanced

Number of CE Hours: 6

Type of CE hours: Clinical

Delivery format: Reading based asynchronous distance learning.

Course completion requirements:
How to Obtain Continuing Education Credit
Please follow the steps below to obtain the necessary contact hours of home study continuing
education credit:

1. Read course objectives.
2. Study the course text:

3. The questions for the final examination are attached here. Answer these questions by marking
your Scantron card:
Write your name on every Scantron card in the space provided. Also write the exam title
in the space marked “Subject”.
True/false examination Mark the Scantron card as follows: Use A for true answers, B for
false answers. Disregard C, D and E.
Multiple-choice questions Choose the letter of the correct answer and mark the Scantron
card accordingly.
Marking the Scantron card Use No. 2 pencil only. Make dark marks. Erase completely to
change.
4. Complete the licensure information on the examination sheet.

5. Return the scantron card, examination sheet and student evaluation of the course.
You’ll need 70% correct score on the post-test for successful completion of the course.

6. Retain a copy of the answers for your record.
Homestead Schools, Inc. is solely responsible for the quality and content of this CE
program and for the selection of its instructor/author, and receives no outside financial
support in the preparation, presentation or implementation of its CE activities.
The sponsor has no affiliation with companies whose products or services are mentioned
in this course material; they are mentioned only for their educational and
informational value. The sponsor’s sole source of revenue is the tuition paid by
participants like you in its CE program.

Instructor Credentials: N/A

ACE Provider Approval Statement: Homestead Schools, Inc., 1070, is approved to offer social work continuing education by the Assoiciation of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses for continuing education credit.
ACE provider approval period: 4/2/2023-4/2/2026. Social workers completing this course receive 6 Clinical continuing education credits.

ADA Accomodations: Homestead Schools, Inc. ensures that its facilities accommodate and are accessible according to the standards of the Americans with Disabilities Act.

Cancellation/Refund Policy: Should you need to cancel your order or if you are not satisfied with the quality of our course material, you can return the course (before a certificate is issued) within 90 days and receive a prompt and full refund (less shipping and handling.)

Course last updated: June, 2024

Learning Objectives

After completing this course, you’ll be able to:
1. Manage clinically challenging patients
2. Manage emotionally demanding patients.
3. Manage patients with an altered self-image.
4. Manage patients with problem families
5. Manage noncommunicative patients.

Learning Objectives

After completing this course, you ll be able to:

  1. Manage clinically challenging patients.
  2. Manage emotionally demanding patients.
  3. Manage patients with an altered self-image.
  4. Manage patients with problem families.
  5. Manage noncommunicative patients.

Table of Contents

  • Clinically Challenging Patients
  • Noncommunicative Patients Emotionally Demanding Patients with
  • Problem Families
  • Patients with an Altered Self-Image

Customer Comments

“I really like this method of case study. Each one taught me something new.”

“This was an interesting as well as enjoyable course. It is one I will reread many times. Thanks!”

“This is the only course that I have spent close to the amount of hours of credit on, and it was well worth it.”

“The realistic approach and actual case scenario is an excellent tool to use in a clinical setting.”

“I enjoyed reading the text and learning from real stories and lives.”

“The stories were fascinating. I found many of the experiences mirroring my own in my work setting in Out-Patient surgery .”