Cultural Competence

Learning Objectives

  1. Identify various goals of cultural competence.
  2. Define culture and explain how it affects care.
  3. Identify steps that should be taken to put cultural competence into practice.
  4. Distinguish between minority and diversity, and between race and ethnicity.
  5. Make a comparison of common values of Anglo-Americans and other ethnocultural groups.
  6. Describe the six points along the cultural competence continuum and their characteristics.
  7. Describe the five essential elements that contribute to an agency’s ability to become more culturally competent.
  8. List a set of underlying values that define cultural competence.
  9. Discuss some concrete actions that agencies can take to improve their services to minority clients.
  10. List 24 attributes, knowledge areas, and skills that are essential to the development of cultural or ethnic competence.
  11. Describe the demographic and health profiles of Hispanics, African Americans, Asians, and American Indians.
  12. Compare a fee-for-service mental health service model with a managed care service model for Latinos.
  13. Outline the mental health needs of Hispanics in the United States.
  14. Describe the demographics background of Hispanics.
  15. Describe the mental health and substance use problems of Hispanics.
  16. Outline steps that should be taken to close the service gap in reaching Latinos in need of mental care.
  17. List 9 principles that govern the development of culturally competent programs.
  18. Identify characteristics of programs that are culturally competent at the policy making level, at the administrative level, and at the service level.
  19. Make a cultural competence checklist for success.
  20. Differentiate between surface structure and deep structure in the concept of cultural competency.
  21. Describe structural and cultural barriers elderly minorities face in accessing health care.
  22. List 6 essential principles of interpreter services.
  23. Describe and differentiate between the three M’s of culturally competent interventions – the macro, mezzo, and micro.
  24. Describe characteristics of culturally competent service delivery.