Team Building For Nurses
by Kathy Falkenhagen, RN, BSN, MS
| Need for teams Group vs. team |
| Resistance to team building |
| Ground rules for teams |
| Five key components of self-managed teams |
| Teams as a total quality management tool |
| Characteristics of effective and ineffective teams |
| Strategies to resolve team conflict |
| Team roles and responsibilities |
| Team decision making |
| Building team spirit |
| Difficult team members |
| Manager’s role in successful team building |